Customer Testimonials
Bought a 25 crv hybrid with the help of Patrick he was great to work with highly recommend this dealer
I called at 9:05 and was able to drop my van off at 10:00 to have it looked at when the check engine light came on with an emissions system problem warning. I have an extended warranty, and Dave at Joe Morgan contacted the insurance and made sure it was taken care of on the financial side. I was happy to get my can back later around 3:45 and pay just the $100 deductible. Thanks!
Sammy an the entire team at Joe Morgan Honda was extremely helpful. Definitely would recommend.
Best-in-class, as usual.
A very easy experience to drop off my car for a recall service. Thank you Joe Morgan Service Department.
I always receive exceptional customer service at Joe Morgan Honda!
Beth was an awesome sales person. She went above and beyond. Can’t thank her enough.
My 2017 Honda Accord Coupe had the 105000 mile service. Please with the service.
Very crowded for a Monday but they got me checked in and on my way. I didn't wait for my car but they fixed it by the promised. They did not try to upsell me anything. No complaints.
Great! Symone was fantastic, and the waiting area is so nice!
Great customer service. They welcomed you in and offered/recommended services but not being pushy at all. Also provided complimentary items. Lauren the service tech was very pleasant! Nick was also a great sales rep.
Quick and easy. Brought my car in for a recall. They fixed the issue in a couple hours. Also ordered a part and the gentleman working helped me identify the part I needed and ordered it for me right away.
All of our cars come here. Best service department around.
My service advisor, Laura, was welcoming, knowledgeable, and took her time to answer my questions. She was friendly with a ready smile, too!
I dropped my car off the night before. They called at 7:30 and let me know how much it would be. They asked when I wanted the car. I told them it could be later. I found out in Monroe they have a shuttle. I had no idea. It was finished by 11:45. It was cheaper than the quote.
Joe Morgan was my first experience ever leasing or buying a new car. I was on the lot maybe 10 minutes before Beth came around and asked if I needed help. I had an offer in front of me 20 minutes later. I was signing final papers for my new CRV two hours later on the same day. Beth was a rockstar on my purchase date and helping me out getting my license and title in Kentucky. The whole team was fantastic. I couldn’t recommend them more
I have nothing but good things to say about Joe Morgan Honda! They made the car buying/ trading experience so easy. They were very patient and answered all of my questions. Patrick was awesome to work with and so was Michael the finance manager! Overall a great experience and I will definitely be recommending them to everyone.
Our salesperson Nick was outstanding! He made our car buying experience a pleasure! I would highly recommend this Dealership!!
Michael in finance was outstanding but I still need my Acura manuals for my RDX.
We just came to look one day and had the best experience from our sales lady. She was not pushy at all and gave us a lot of good information about the car we were looking at. We were about to leave when we asked a few more questions and before you know it I was driving it home! Love my new Honda CRV!
I contacted them online about a used car on their lot. They were quick to respond and very informative. I was able to use my lunch break to test drive the vehicle. We emailed back and forth a time or two, I never felt pressured, and by the end of the day I was back at the dealership signing paperwork to finalize the purchase. Everyone involved in the process was kind, professional, and courteous. I've very happy with my vehicle and feel I received a fair deal. My thanks to all involved, and I highly recommend to anyone looking ... Read More Google - Apr 4, 2025
Always great service from Joe Morgan Honda
Larry and Mike were great. Excellent job! Great experience!
Brandon explained everything that was going to be serviced on my CRV and gave me the estimate beforehand as well. Kept me informed of when it would be ready for pickup.
Visited this center around 3 pm on Tuesday, March 25, 2025. Waived at 2 salesmen obviously they were casually visiting in an office. Even though I waived repeatedly, I could not get there attention. I road around for about 10 minutes; no one came out. Finally waived and yelled at a gentleman getting ready to enter the building and he confirmed he was a salesman. Not inviting at all. I inquired about the Pathfinder a vehicle I plan to purchase real soon. He said he only had the two on the lot. Maybe more later. I left feeling like the salesmen I am accustomed to ... Read More Google - Mar 26, 2025
The whole experience was simple and easy. Larry was a pleasure to work with!
Excellent experience and service.
Thank You, Joe Morgan Honda! My husband and I are very happy with our Honda purchase from Joe Morgan Honda. The team was kind, helpful, and professional. We truly appreciate their service and look forward to working with them again!”
Very easy and professional to deal with. The details of the car and deal was well explained. No dealer tricks!
Great customer care service!
Friendly, kept me updated on how repairs were going, would recommend them if you need repairs.
One of the most pleasant car buying experiences I’ve had. Straightforward with no games or BS. Patrick was great to deal with!
Friendly staff and reliable service.
Wonderful service. My car was done exactly when they said it would be.
We had an outstanding experience with Joe Morgan Honda—it was a breath of fresh air after a disappointing visit to another Honda dealership.
Alex Snell was exceptional to work with. He was professional, attentive, and never pushy. He took the time to truly understand our needs and went above and beyond, even after the purchase, to ensure we were completely satisfied.
We got the 2024 Honda Prologue and are loving it so far! With a baby on the way, having a low-maintenance car was a huge perk. Actually, I had her the same week we got the car—talk about ... Read More Google - Feb 23, 2025
Super nice staff that I trust
Good, prompt care and they found the item that I accidentally left behind.
I came in looking for a specific vehicle and received exceptional service in assisting me with obtaining it. I truly value the warm welcome, thoroughly going over all of the financing, and all the amenities of the vehicle.
Professional serrvice on my Honda at very competitive prices I enjoy going there to have my Honda serviced even if it means traveling a little further than a hometown dealership
Larry went above and beyond to make sure I had a great experience. He was very detailed and knowledgeable. I was hesitant about buying a new vehicle but Larry made the process very easy and stress free.
Always kind, informative and professional. T. G. Kuhr
This was my second purchase from Joe Morgan Honda in Monroe. My sales team had everything ready for my lunch break and I was driving off the lot within an hour. I am super happy with my purchase and will continue to work with Joe Morgan in the future.
Always a great experience at Joe Morgan Honda
Brandon is ALWAYS helpful, professional and welcoming … I’m always thrilled when he’s the one to check me in. 😊 He listened to my concerns with the car and gave me the steps to take to further address them.
I was told it would take 2-3 hours for the job when I went in. I walked out in 1.5 hours. They even washed my car. They were very polite, straight forward communication and fast. No problems, I will definitely be back.
My Service Advisor was Symone. She was professional, knowledgeable, and helped me resolve a very expensive issue that was covered under a Honda Service Bulletin, instead of me having to cover the cost personally. I'll be back!
Excellent service.
Our family loves this dealership. They are highly efficient, informative and most of all honest. We were mislead by another local dealership that was more conveniently located. So glad we got a 2nd opinion. Ask for Laura Berkoff/service advisor for repairs. She really knows her stuff! She explains thoroughly and very nice to work with. Patrick in sales is great too.
Everything good except for the delay to process financials. The 2nd resource was on vacation.
Everyone was very nice
In for another recall, so far all seems good.
Everyone was super helpful and Brandon was great to work with!
We have been doing business with Joe Morgan Honda for 13 years and would not think of going anywhere else!
Steve Dunlap, Salesman and Michael Condron, Business Manager were most helpful, informative, professional and patience. I will definitely go back to Joe Morgan for my transportation needs. And, will refer them to my friends and family! Thank you for everything!!
Jessie went above and beyond taking care of my problem!!! It really meant a lot to me.
I was just here for the express oil change service and tire rotation. I thought the wait time would be long since they seemed to be busy. I had to wait just a little over an hour. My bill was reasonable, considering some Car brands charge a lot more. My service advisor, Laura was very helpful and knowledgeable.
Service was provided on time and was completed in less time than was expected. The shuttle service is greatly appreciated.
While purchasing my Hybrid CRV Sport-L, I learned that Joe Morgan Honda is part of the Voss Automotive Group. In the future, if purchasing something other than a Honda, I will start with dealerships within this group. Thanks for making it simple. I would have, long ago, purchased a Hyundai Tucson, or a Kia Sportage, if only they made the process straightforward. I don't like the games, or being held hostage at a dealership. Let's get to brass tacks, agree or not, and shake hands.
Very knowledgeable and honest, they don't try to oversell you like so many other dealerships do. It's refreshing!
Great experience. Alex did a fantastic job and so did mark our finance guy.